Orders are typically processed within 2–4 business days. Standard shipping takes 3–7 business days within the U.S. International shipping may take 7–14 business days, depending on location.

Yes! Express options are available at checkout for faster delivery.

We ship worldwide. Shipping rates and delivery times vary by country.

Yes. Once your order ships, you’ll receive a tracking number via email to monitor your delivery.

Please contact us at contact@chanteallure.com. We’ll work with the carrier to resolve the issue and ensure you receive your order.

Due to the nature of our products, we do not accept returns on hair extensions once opened or worn. All sales are final.

If your order is incorrect or damaged, contact us within 3 days of delivery at contact@chanteallure.com with photos. We’ll gladly resolve the issue.

Orders can be canceled or modified within 12 hours of purchase. After that, we begin processing and cannot guarantee changes.

Refunds are only issued for orders canceled within the allowed window or for items proven to be defective or incorrect.