Shipping & Delivery

We proudly ship both domestically and internationally, ensuring your beauty essentials arrive safely and on time.

Processing Times

Standard orders: Processed within 2–4 business days; typically ship within 10–14 business days.
Custom wigs & specialty items: Require 5–7 business days for processing; typically ship within 10–20 business days.
Orders placed on weekends or holidays begin processing the next business day.

Note: Delivery times are estimates and may vary due to location, weather conditions, or carrier delays.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number and link to monitor your delivery in real time. If you do not receive tracking information within 5 business days, please contact our support team.

Shipping FAQs

Do you ship internationally? Yes, we ship worldwide. Customs fees may apply depending on your country.
Can I change my shipping address? If your order has not shipped, email us immediately at [contact@chanteallure.com].
What if my package is lost or damaged? We will work with the carrier to resolve the issue. Please report any problems within 7 days of delivery.